Refund
Policy.

1. Advisory & Consulting Retainers

Triumphal Lifetime Group provides highly specialized corporate advisory services. Retainer fees paid for strategic consulting, HR audits, and IT infrastructure architecture are fundamentally non-refundable once the engagement has commenced and intellectual capital has been deployed. If an engagement is canceled prior to commencement, a refund may be issued minus a 15% administrative fee.

2. Digital Products & E-Learning

Due to the immediate access to proprietary corporate knowledge, all sales of digital products, downloadable frameworks, and e-learning courses are final. We do not offer refunds on digital goods unless the file is proven to be technically defective and our IT department is unable to provide a working replacement within 7 business days.

3. Real Estate Deposits & Acquisitions

Refunds concerning real estate transactions, off-plan deposits, and commercial leasing in Dubai, Nigeria, or Canada are governed exclusively by the specific Sales & Purchase Agreement (SPA) signed between the client and the developer/seller. Triumphal Lifetime Group advisory fees related to real estate acquisition are non-refundable upon the successful sourcing of a property.

4. Immigration & Visa Filings

We charge advisory fees for the preparation and submission of immigration dossiers. Government processing fees are non-refundable under any circumstance. Furthermore, Triumphal Lifetime Group does not guarantee visa approval; therefore, a visa rejection by a government entity (e.g., IRCC Canada or UAE GDRFA) does not constitute grounds for a refund of our advisory fees.

5. Requesting a Refund

If you believe your specific circumstance warrants an exception to this policy, you may submit a formal request to our financial controller at billing@triumphallifetimegroup.com. All requests must be submitted within 14 days of the initial transaction and include all relevant documentation.